Guide

How to set up the Yealink CTP25 Touch Console

Updated

How to set up the Yealink CTP25 Touch Console, from unboxing to a working test. It pairs with the MeetingBar A25, MeetingBar A40 and MeetingBar A50 over the network to start and control meetings.

How to set up the Yealink CTP25 Touch Console
Set up the Yealink CTP25 Touch Console: what you need, cabling, pairing, firmware and a test.

Before you start: check the box

  • CTP25 touch console
  • 65 W PD power adapter (2 m)
  • 7.5 m network cable
  • 1.2 m USB-C to C cable
  • High stand
  • Cable management cover

What you need

  • Ports on the CTP25 Touch Console: Wireless: Wi-Fi 6 (802.11a/b/g/n/ac/ax), Bluetooth 5.0; Direct via one Cat5e (power + data) or over LAN by IP.
  • To pair: the MeetingBar A25, MeetingBar A40 and MeetingBar A50 on the same network subnet.

Step by step

  1. Pick the position. Place it at the head or center of the table where people can reach it, on its table or riser mount, and route the cable under the table or through a grommet. See CTP25 Touch Console mounting and placement.

  2. Connect power and cables. Connect the power adapter. Then connect the included cables. Use the cables in the box first; long runs may need the manufacturer's extender.

  3. Pair it with the room system. For Zoom Rooms, put the CTP18 on the same LAN and enter the MeetingBar's IP on the CTP18 to pair, choose language, then sign in to the Zoom Rooms account on the CTP18 (the bar signs in automatically).

  4. Update the firmware. MeetingBar and CTP18 firmware can be upgraded manually per device from the web UI (Settings > Upgrade, upgrade bar and touch panel separately), automatically from a provisioning server or YMCS/Device Management Platform, or with one click in Microsoft Teams Admin Center for Teams firmware. See Updating the firmware below.

  5. Run a test meeting. Start a meeting from the controller, then mute, change the volume and share content from it. Check that the bar or room PC responds each time.

Updating the firmware

MeetingBar and CTP18 firmware can be upgraded manually per device from the web UI (Settings > Upgrade, upgrade bar and touch panel separately), automatically from a provisioning server or YMCS/Device Management Platform, or with one click in Microsoft Teams Admin Center for Teams firmware. Do not unplug devices during an upgrade.

Tools:

  • Device web user interface: browse to device IP (default admin / 0000 on MeetingBar, CTP18, RoomPanel)

  • Yealink Management Cloud Service (YMCS): cloud device management and firmware

  • Yealink Device Management Platform: on-premises device management

  • Microsoft Teams Admin Center: firmware and management for Teams-edition devices

  • Don't unplug power or USB while an update runs.

  • Update one room first, test a call, then roll out to the rest.

Manual and documentation

Yealink's product page for the CTP25 Touch Console: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Yealink support site.

If something doesn't work

Start with CTP25 Touch Console troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.

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