Guide

How to set up the Poly Voyager Legend 50 UC

Updated

How to set up the Poly Voyager Legend 50 UC, from unboxing to a working test. It's a business headset: connect it by USB cable or dongle (or Bluetooth) and select it as the microphone and speaker in Teams, Zoom, Meet or your softphone.

How to set up the Poly Voyager Legend 50 UC
Set up the Poly Voyager Legend 50 UC: what you need, cabling, configuration, firmware and a test.

Before you start: check the box

  • Headset
  • Charge case
  • BT700 USB-C adapter (UC models)
  • USB-C charging cable
  • USB-C to USB-A adapter
  • Quick start guide

What you need

  • Ports on the Voyager Legend 50 UC: Bluetooth: Bluetooth 5.4.
  • A computer with a free USB port (or the USB adapter in the box). Plug directly into the computer rather than through a hub where possible.

Voyager Legend 50 UC at a glance

  • Microphones: 4 noise-canceling mics, NoiseBlockAI, WindSmart, 100 Hz to 8 kHz
  • Talk time: Up to 10 hours, 30 hours with charge case

Step by step

  1. Fit it. Adjust the headband and boom so the microphone sits about two fingers from the corner of your mouth.

  2. Charge and connect it. Charge the Voyager Legend 50 UC fully, then connect it to the computer with the USB cable or the Bluetooth dongle. It runs on battery or USB power.

  3. Pair a phone (optional). Put it in Bluetooth pairing mode (see the quick start guide for the button) and pick it on your phone. Bluetooth is for calls from a phone or tablet; for meetings on a computer, USB is more reliable.

  4. Set up USB mode. Connect the Voyager Legend 50 UC to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the Voyager Legend 50 UC as the microphone and speaker.

  5. Update the firmware. USB peripherals update via Poly Lens Desktop or Windows Update. See Updating the firmware below.

  6. Make a test call. Make a test call and ask the other side whether you're clear and at a good level; check mute sync between the headset and the app.

Updating the firmware

USB peripherals update via Poly Lens Desktop or Windows Update.

Tools:

  • Poly Lens (cloud, lens.poly.com): onboarding, software versions/downloads, update policies

  • Poly Clariti Manager / provisioning server: bulk provisioning and updates

  • Don't unplug power or USB while an update runs.

  • Close Teams, Zoom and other apps that use the device before updating it from a computer.

  • In a big rollout, update one device first, make a test call, then roll out to everyone else.

Manual and documentation

Poly's product page for the Voyager Legend 50 UC: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Poly support site.

If something doesn't work

Start with Voyager Legend 50 UC troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.

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