How to set up the Poly IP Ceiling Microphone, from unboxing to a working test. It adds microphones to the G7500 and Studio G62.
Before you start: check the box
- Poly IP Ceiling Microphone
What you need
- Ports on the IP Ceiling Microphone: IP (network), single CAT cable.
- A host system: the G7500 and Studio G62, plus a PoE switch port.
- Power: PoE.
Step by step
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Plan the ceiling position. Mount it over the table, centered on the seats it covers (each one covers Three arrays cover up to 1,200 sq ft), away from HVAC diffusers and lights.
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Connect the network cable. Connect one Ethernet cable from a PoE switch port or injector; that one cable powers it and connects it to the network.
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Add it to the room system. With the host powered on, the IP Ceiling Microphone is detected automatically. Check the host's settings or admin portal lists it, then set it as part of the room audio.
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Update the firmware. Systems onboarded to Poly Lens update automatically overnight; in Teams Rooms mode updates can be handed to Microsoft Teams Device Management. See Updating the firmware below.
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Run a test call. Join a test meeting, talk from the farthest seat, and ask the far end whether you're clear, at a good level and without echo.
Updating the firmware
Systems onboarded to Poly Lens update automatically overnight; in Teams Rooms mode updates can be handed to Microsoft Teams Device Management.
Tools:
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Poly Lens (cloud, lens.poly.com): onboarding, software versions/downloads, update policies
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Poly Clariti Manager / provisioning server: bulk provisioning and updates
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Don't unplug the network cable while an update runs.
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Update one room first, test a call, then roll out to the rest.
Manual and documentation
Poly's product page for the IP Ceiling Microphone: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Poly support site.
If something doesn't work
Start with IP Ceiling Microphone troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More IP Ceiling Microphone guides
- IP Ceiling Microphone buyer's guide: specs and price
- IP Ceiling Microphone: troubleshooting
- IP Ceiling Microphone: Teams, Zoom and Google Meet
- IP Ceiling Microphone: what room size it covers
- IP Ceiling Microphone: price and total room cost
- IP Ceiling Microphone: full specs
- IP Ceiling Microphone: alternatives compared
- All Poly microphones compared
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