Guide

How to set up the Logitech ConferenceCam BCC950

Updated

How to set up the Logitech ConferenceCam BCC950, from unboxing to a working test. It's a USB webcam: plug it into your computer and it shows up as a camera in any meeting app.

How to set up the Logitech ConferenceCam BCC950
Set up the Logitech ConferenceCam BCC950: what you need, cabling, configuration, firmware and a test.

Before you start: check the box

  • ConferenceCam
  • Remote
  • AC adapter
  • User documentation

What you need

  • A computer with a free USB port (or the USB adapter in the box). Plug directly into the computer rather than through a hub where possible.
  • Power: USB-2 or AC adapter.

Step by step

  1. Connect it. Connect the USB cable to the computer; it powers the ConferenceCam BCC950. Plug straight into the computer rather than a hub where you can.

  2. Set up USB mode. Connect the ConferenceCam BCC950 to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the ConferenceCam BCC950 as the camera.

  3. Update the firmware. Update to the latest firmware before you go live. See Updating the firmware below.

  4. Make a test call. Join a test meeting, check you're centered and well lit in the preview, and ask the other side whether video and audio are clear.

Updating the firmware

Update to the latest firmware before you go live, using the manufacturer's app or the device's settings.

Tools:

  • Logitech Sync Portal (cloud): inventory, remote settings, firmware updates and Local Network Access toggling for room devices

  • Don't unplug power or USB while an update runs.

  • Close Teams, Zoom and other apps that use the device before updating it from a computer.

  • In a big rollout, update one device first, check the picture, then roll out to everyone else.

Manual and documentation

Logitech's user manual for the ConferenceCam BCC950: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Logitech support site.

If something doesn't work

Start with ConferenceCam BCC950 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.

More ConferenceCam BCC950 guides

Related guides

All setup guides →

Outfitting several rooms, or reselling? Get a volume quote or apply for wholesale pricing →

Popular right now

Popular picks

Get a quote