How to set up the LG 43" UH5Q-E UHD Signage

How to set up the LG 43" UH5Q-E UHD Signage, from unboxing to a working test. It's a display: connect a video bar, room PC or laptop to it over HDMI (or USB-C where supported).

Before you start: check the box

• Remote control (2 batteries)
• Power Cord
• Quick setup guide
• Regulation Book
• Phone to RS232C adapter

What you need

• Ports on the 43" UH5Q-E UHD Signage: Inputs: 3x HDMI, DisplayPort, 2x USB-A, RJ45, RS-232C, Wi-Fi.

Step by step

1. Pick the wall and height. Mount it on the wall everyone faces, with the center of the screen at roughly seated eye level to slightly above, and check the wall and mount are rated for its weight. See 43" UH5Q-E UHD Signage mounting and placement.

2. Connect power and cables. Connect the power cord. Then connect the cables your setup needs (Inputs: 3x HDMI, DisplayPort, 2x USB-A, RJ45, RS-232C). Long runs may need the manufacturer's extender.

3. Update the firmware. Update to the latest firmware before you go live. See Updating the firmware below.

4. Check the picture. Connect the source, check the input switches automatically, and look at the picture from the farthest seat for glare and readable text.

Updating the firmware

Update to the latest firmware before you go live, using the manufacturer's app or the device's settings.

• Don't unplug power or USB while an update runs.
• Update one room first, check it, then roll out to the rest.

Manual and documentation

LG's product page for the 43" UH5Q-E UHD Signage: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version.

If something doesn't work

Start with 43" UH5Q-E UHD Signage troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.

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