Guide

How to set up the Lenovo ThinkSmart Cam

Updated

How to set up the Lenovo ThinkSmart Cam, from unboxing to a working test. It's a USB device: plug it into a laptop or room PC and it shows up as a camera in any meeting app.

How to set up the Lenovo ThinkSmart Cam
Set up the Lenovo ThinkSmart Cam: what you need, cabling, configuration, firmware and a test.

Before you start: check the box

  • ThinkSmart Cam
  • USB 2.0 cable, 5 m
  • Wall and TV brackets
  • Screws
  • Manuals

What you need

  • Ports on the ThinkSmart Cam: USB 3.2 Gen 1 Type-C.
  • For USB mode: a laptop or room PC with a free USB port that matches the included cable. Plug directly into the computer rather than through a hub where possible.
  • Power: 2.5 W (5 V / 0.5 A).

Step by step

  1. Pick the position. Center the camera on the main display, just above or below the screen, at roughly seated eye level so people look at the camera when they look at the screen. See ThinkSmart Cam mounting and placement.

  2. Connect power and cables. Connect the power adapter. Then connect the cables your setup needs (USB 3.2 Gen 1 Type-C). Use the cables in the box first; long runs may need the manufacturer's extender.

  3. Set up USB mode. Connect the ThinkSmart Cam to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the ThinkSmart Cam as the camera.

  4. Update the firmware. Update to the latest firmware before you go live. See Updating the firmware below.

  5. Run a test call. Join a test meeting and check framing from every seat, including whether people at the far end are large enough on screen.

Updating the firmware

Update to the latest firmware before you go live, using the manufacturer's app or the device's settings.

  • Don't unplug power or USB while an update runs.
  • Close Teams, Zoom and other apps that use the device before updating it from a computer.
  • Update one room first, test a call, then roll out to the rest.

Manual and documentation

Lenovo's product page for the ThinkSmart Cam: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version.

If something doesn't work

Start with ThinkSmart Cam troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.

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