Guide

Jabra Speak 810 firmware update: how to update it

Updated

How firmware updates work on the Jabra Speak 810, which tools to use, and how to avoid a failed update.

Jabra Speak 810 firmware update: how to update it
How to update Jabra Speak 810 firmware: the tools Jabra uses, what to expect, and how to avoid a failed update.

How to update the Speak 810

Connect to a PC with the attached USB cable, install Jabra Direct and check for firmware; Jabra Direct notifies when updates are available. USB devices (PanaCast 50, PanaCast 20, Speak2, Speak 810) update locally with Jabra Direct, or remotely with Jabra Plus or Jabra Xpress.

Tools:

  • Jabra Direct (PC): firmware updates and settings for USB cameras and speakerphones

  • Jabra Plus (Management): cloud room management, firmware policy per room configuration

  • Jabra Xpress: IT mass deployment of settings and firmware

  • Don't unplug power or USB while an update runs.

  • Close Teams, Zoom and other apps that use the device before updating it from a computer.

  • Update one room first, test a call, then roll out to the rest.

Should you always install the latest firmware?

Generally yes: updates fix bugs, add features and keep platform certification current. In a big deployment, test on one room before updating every room.

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